CRM / Newsletters Service

Behind every successful organisation, there are HAPPY CUSTOMERS.

Net Result : Increased Profits

CRM Service

Newsletter Service

Our CRM Services

• Sales Force Automation

• Marketing Automation

• Customer Order Management

• Partners Relationship Management

• Employee Relationship Management

• Customer Care, Complaints and Support

• Business Integration

• Marketing Campaigns

CRM is a service solution that integrates all of your customer-facing activities - from contact to contract to cash. It manages your sales processes, customer service, marketing activities and partner programs.

Better serve customers with one complete view. With one complete view of your customer, CRM allows you to close sales faster, up-sell existing customers and deliver better customer service.

Reduce IT costs and maintenance. As an outsourced CRM service, it significantly reduces your total cost of ownership. There is no software to install, no hardware to purchase and maintain, and no upgrades requiring complex re-implementation over time. Our team of professionals manage everything.

Improved service through automation. CRM automates all your key business processes - from lead generation to sale orders, from product shipment to customer service. Since all data is held in a single system, managers access one real-time view of all key business metrics, enabling them to make better and faster decisions.

Benefit from seamless integration. CRM seamlessly ties together CRM applications with financials, order management and shipping applications to support your entire sales process. As a result, your departments can work collaboratively to increase customer satisfaction.

Newsletters

Communicating with customers through periodic electronic newsletters, delivered through Email, is a cost effective and powerful technique to win them over and benefit from them. We design and develop the newsletters as per their periodicity and email it on behalf of our clients to their customers.

Essential features of newsletters?

• Personalisation i.e addressing prospects by name.

• Attention grabbing relevant subject lines.

• Good relevant content.

• Sent to a targeted list.

• Maintains prospects' interest by

  • Innovative approach.

  • Free eGifts.

• It is used as a carrier of sales campaigns.

• Prospects have freedom to unsubscribe at will.

Skills required to run a successful newsletter.

• Understanding of prospects' psyche.

• Indepth knowledge of email features.

• Ability to implement personalisation in emails.

• Web copywriting skills.

• Expertise of designing software.

• Ability to develop priceless eGifts for prospects.

How to ensure regular increase in number of newsletter subscribers?

• Ensuring useful content.

• Giving eGifts of high perceived value or incentives.

• Authorising, tempting or goading existing customers to pass on your newsletter to those who may benefit from its valuable contents & gifts.

• Giving relevant knowledge based short courses.

How to increase sales through newsletters?

• Offering incentives for referrals to existing customers.

• Launching sales promotion campaigns.

• Publishing your competitive prices in newsletter.

• Propagating benefits of buying from you in newsletter.

• Propagating your USP in newsletter.

• Propagating your latest contact details in newsletter.

Results expected

When your clients, their friends or family members, need your product or service next, they should think of you first.

Click here to see indicative list of eBooks to be given as Gifts with newsletters
 

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